Discussions
Meaning
What’s delivery (driver) error 107 means please
Retrieving BGV Status Reports
Once the background verification (BGV) process is complete or fails, we would like to know how to retrieve the status report. Specifically, in what format will the report be provided? Will we receive a document URL, or will it be in a base64 string format?
Unable to provide authentication along with the webhook URL
Webhook Authentication: We are unable to provide authentication along with the webhook URL. Could you please guide us on how to achieve this, if possible?
Not able to get the invitation URL.
I tried creating a candidate & an order for the candidate. I am trying to get the invitation url using this api
https://api.accuratebackground.com/v3/order/{order_id}/invite. I am getting this response
Not able to get the invitation URL.
I tried creating a candidate & an order for the candidate. I am trying to get the invitation url using this api
https://api.accuratebackground.com/v3/order/{order_id}/invite. I am getting this response
Not able to get the invitation URL.
I tried creating a candidate & an order for the candidate. I am trying to get the invitation url using this api
https://api.accuratebackground.com/v3/order/{order_id}/invite. I am getting this response
Error Code
What does this error mean
"code": "107", "message": "invalid resouce", "param": null
Error 111 from UAT API
We started receiving the following response on our account whenever we place an order {"code"=>"111", "message"=>"Default requestor not found with this account id XXX", "param"=>nil}. The documents show 111 as a generic internal error. As far as we know, nothing was changed on our account when this started happening and we didn't change any code calling the API. How do we resolve this error?
Create candidate method for interactive flow
Hi,I have read that I can create a candidate just with first, last name and email. But API Documentation says there are other parameters required. How can I get access to "Create candidate" method just with email and names?
When would be the best time to make a GET call based on a Webhook notification?
Most API clients/partners will do the follow up GET for the full order result based on the percentageComplete value. Basically iterate on that value and when it increases incrementally, they will do a GET for the latest result. That percentageComplete value changes every time a search (productType) changes status or result in a package.