Discussions
How can I access candidate's background reports? Will it be publicly accessible links or it is account specific?
In the GET Order Status call, there is a parameter for “reports.base64encodedHTML”. If you grab that value and make a GET call to https://api.accuratebackground.com/v3/report/INSERT_REPORT_ID, it returns a Base64 encoded string. Once decoded and hosted on your end, the candidate’s background reports can be made accessible via a link in your app.
Does your API support duplicate checking?
Yes, for information on the Duplicate Checking functionality offered by our API, please visit our online API Documentation.
What causes a webhook notification to be sent to my app?
When your account is live, we send a webhook notification every time the percentage of completion has changed, the order.status, the order.result, and/or the product.status changes.
How does scoring work? How do I enable it?
Scoring needs to be activated upon request so if the account has been moved to production and our agreement has been signed by your organization, you just need to request that scoring be enabled. The way the no cost scoring works is that any background check results that don’t have flags will go to a “Pass” result. Anything with potentially adverse information will go to a result of Needs Review and a member of your team or a group at your organization will be notified to come into our Client Portal, review the results, and make the final decision of “Pass” or “Fail”. Attached is a brief overview of the Approval Process steps.