Duplicate Checking

Accurate’s API offers the ability to configure your organization’s account to prevent duplicate orders from being processed a second time. This feature prevents mistaken orders from hitting our background screening fulfillment system and incurring additional costs to your organization. This duplicate criteria is based on the /order API calls and not the /candidate API calls.

The criteria are based on 3 factors:

1. The duplicate order is placed within 30 calendar days of the most recent successful order
2. Your order is for the same packageType (ex. PKG_BASIC)
3. Your order contains the same value in the optional referenceCode[0] parameter available in the Order JSON. Note, if your organization elects to turn on duplicate checking, it is recommended that the value sent for referenceCode[0] in your order is unique to that particular candidate or the duplicate criteria will allow the second order to be processed.

This is an optional feature that can be activated by reaching out to [[email protected]] (mailto:[email protected]). In the event this feature is turned on and a duplicate order is identified (based on the criteria outlined above), our API would return the original status/result for that second order.